Privacy Policy

1. Introduction and scope

City List Co (“we”, “our” or “us”) operates an online directory for adult services including escorts, brothels, massage and companionship providers across Australia and New Zealand. This Privacy Policy explains how we collect, hold, use, disclose and protect personal information you supply when you create an account, post or browse listings, contact advertisers, or otherwise use our site and related services.

This Policy applies to personal information about individuals (advertisers and consumers) collected through our website, mobile interfaces, support channels and third-party services. By registering, verifying your email or uploading content to City List Co you consent to the practices described in this Policy.

Where relevant, we process personal information in accordance with the Australian Privacy Principles and New Zealand Privacy Act 2020. These frameworks require transparency about collection, purpose, security and access.

2. Information we collect

We collect information you provide directly and information collected automatically.

1. a) Information you provide

When you register, list, message, verify your account, or contact support we may collect:

• Identifiers: full name, display name, username, date of birth (to confirm age), email address, phone number.
• Profile & listing data: biography, service descriptions, rates, availability, suburbs/areas served, categories (escort, brothel, club, massage), pricing.
• Visual media: photographs, videos, and any other media you upload.
• Body descriptors and other service-specific details: height, body type, ethnicity, hair colour, services offered (consensual adult services only) — which you may choose to include in public listings.
• Verification materials: documents or selfie photos submitted for identity/photo verification.
• Payment & billing information: where applicable for paid listings (note: we may use third-party payment processors who will handle card data on our behalf).
• Support communications: emails, messages, tickets, and any attachments you send to us.

1. b) Information collected automatically

When you visit or use the site we may collect:

• Technical & usage data: IP address, device and browser identifiers, operating system, pages viewed, search terms, session timestamps, referrer URL, cookie identifiers, geolocation derived from IP (approximate).
• Analytics & performance data (via cookies and similar technologies).

3. Sensitive & special-category information

Some information you provide (such as images, sexual services offered, or biometric images used for verification) may be considered sensitive. We only process such data with your explicit consent or as otherwise permitted by law. You must not upload content that involves minors, non-consensual acts, exploitation, or material that violates local laws or platform rules.

4. Purposes of collection and lawful basis

We collect and use information to:

• Provide the City List Co platform and its features (create and display listings, enable messaging, bookings and payments).
• Verify accounts and prevent fraud, impersonation or misuse.
• Operate, maintain and improve the website and user experience.
• Communicate with users about account activity, listings, renewals, policies and support requests.
• Comply with legal obligations, respond to law enforcement requests and protect people’s safety.
• Send marketing communications where you have opted in.

Where required by local law (Australia/New Zealand), the lawful basis for processing includes your consent, performance of a contract (for paid services), and legitimate interests (e.g., fraud prevention, platform security), subject to applicable privacy laws. We will collect additional consent before processing particularly sensitive content beyond ordinary listing information.

5. How we use and disclose personal information

We do not sell your personal information. We may disclose information to:

• Other users and the public when you publish a listing or profile (public fields such as display name, photos and listing details).
• Service providers and subprocessors who perform services on our behalf (hosting, email delivery, analytics, payment processors, image verification, customer support). Those providers are contractually bound to protect data and only process it for specified purposes.
• Law enforcement, regulators, courts or other authorities where required by law, or to prevent a serious threat to safety.
• To third parties where you give explicit consent (for example cross-posting to partner sites).
• To prospective buyers or in the event of a corporate transaction (merger, sale, financing or insolvency), subject to contractual and legal protections.

When disclosure outside Australia or New Zealand is necessary (for example cloud hosting or analytics providers), we take reasonable steps to ensure appropriate safeguards are in place.

6. Images, verification & public display

By uploading images or verification documents you confirm you have all necessary rights and consents to provide them and you grant City List Co a worldwide, non-exclusive licence to display those images in connection with your listing and for our promotion and operation of the service. We may retain verification images to prevent future fraud and to comply with legal obligations; we will not use verification images for advertising without further consent.

7. Cookies and tracking technologies

We use cookies, web beacons and similar technologies for essential site functionality, analytics and optional personalised advertising. You can manage cookie preferences via our cookie banner or browser settings, but disabling certain cookies may limit site functionality.

8. Data security

We adopt appropriate administrative, technical and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration or destruction. These measures include encrypted connections (TLS), access controls, regular security reviews and limitation of access on a need-to-know basis. However, no internet service is entirely risk-free; we cannot guarantee absolute security.

9. Retention

We retain personal information for as long as necessary to provide services, fulfil legal obligations, resolve disputes and enforce agreements. Retention periods vary by data type (e.g., public listing data until you delete it; verification documents for a reasonable period while your account is active and for fraud prevention). If you request deletion, we will remove public content promptly but may retain certain information as required by law or for legitimate business purposes (fraud prevention, dispute resolution).

10. Access, correction & deletion

You may access, correct or request deletion of personal information via your account dashboard or by emailing support@citylistco.com. We may need to retain certain information to comply with legal obligations. We will respond to requests in accordance with applicable laws.

11. Account eligibility & user responsibilities

You must be at least 18 years old (or the legal age in your jurisdiction) to register. By creating an account you warrant that any content you upload is lawful, consensual, accurate and does not infringe third-party rights. You are responsible for your listing content and for keeping login credentials confidential.

12. Reporting abuse, illegal content and emergencies

If you encounter content that appears to involve criminal activity (including exploitation, trafficking, or minors), do not attempt to investigate — report it immediately to us at support@citylistco.com and to local law enforcement. In Australia, call Triple Zero (000) for emergencies or contact the Australian Federal Police for serious matters.

13. International transfers

City List Co may transfer personal information to servers or service providers located outside Australia and New Zealand. Where transfers occur, we take reasonable steps to ensure that recipients protect the information in a manner consistent with applicable law (contractual safeguards, standard contractual clauses or other legal mechanisms).

14. Data breach notifications

If we become aware of a data breach that poses a real risk of serious harm, we will notify affected individuals and relevant regulators in accordance with applicable law and as soon as reasonably practicable.

15. Children and minors

We do not knowingly collect information from persons under the age of 18. If we learn that we have collected personal data from a person who is not of legal age, we will delete that data as soon as possible and terminate the account.

16. Changes to this policy

We may update this Policy to reflect changes in law, our practices, or service features. Substantive changes will be posted on this page with an updated “Last updated” date and, where appropriate, notified to users by email.

17. Contact & complaints

For privacy enquiries, requests or complaints, contact:
support@citylistco.com

In Australia you may also contact the Office of the Australian Information Commissioner (OAIC) for guidance or to make a complaint. In New Zealand you may contact the Office of the Privacy Commissioner.

18. Legal disclaimers and limits of liability

This Privacy Policy is a statement of our privacy practices and does not create contractual rights beyond those set out in our Terms of Use. While we implement reasonable measures to protect data and respect privacy, City List Co cannot guarantee outcomes and is not liable for third-party acts, unauthorised access resulting from user behaviour (such as password sharing), or any loss arising from use of the service except as required by law. Users posting content retain responsibility for that content and indemnify City List Co against third-party claims arising from their listings.

Final note

City List Co is committed to respectful, lawful, and secure handling of personal information. If you need help exercising your rights, or have specific privacy concerns, please contact support@citylistco.com.